Terms and Conditions

Please read these terms carefully before using our services and website.

1. Overview & Legal Basis

This Resident Agreement governs admission, care, and residency at Holbrock Estates, compliant with COMAR 10.07.14.26 and related regulations.

2. Residency Details

  • Capacity & Location: 14 licensed beds at 1620 Druid Hill Avenue, Baltimore.
  • Purpose: Provide assisted living services (low–high care levels).

3. Services Included

Clearly list what is provided (e.g., 24/7 caregiver support, meals, social programs, medication management) and what is not.

4. Service Plans & Assessment

Care plans created collaboratively within 30 days of admission, reviewed every 6 months or as needed.

5. Fees & Charges

  • All-in monthly fee detailed, including extra service pricing.
  • Advance disclosure of rate changes at least 45 days prior, unless due to significant medical changes.

6. Admission & Discharge Policies

  • Admission terms clear and in plain English.
  • Discharge: At least 30 days’ notice for non-emergency; immediate discharge in emergencies or risk scenarios, with stated exceptions.
  • Hospital transfers are not grounds for discharge; assessment needed for readmission.

7. Rooming & Privacy

  • Room assignment policies, roommate preferences, and notice of changes provisioned.
  • Personal storage and privacy rights respected.

8. Resident Rights & Grievances

Resident Bill of Rights issued on admission and posted conspicuously. Rights include dignity, autonomy, confidentiality, grievance procedures, legal access, privacy in communication, and non-discrimination.

9. Safety & Emergency Preparedness

Secured environment maintained, including emergency plans, alarm systems, and evacuation protocols.

10. Financial Hardship & Refunds

Policies in place if resident runs out of funds, including 30-day notification and Ombudsman involvement.

11. Non-Discrimination

Admissions and care respect resident identity, with no discrimination based on race, gender, disability, etc.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@druidhillresidences.com.